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How to Setup a Marketing Campaign?

You can set up a marketing campaign to engage volunteers, promote opportunities, and encourage participation through targeted outreach.
1. Navigate to Mem360 Dashboard, type Marketing Campaigns in the Search field, and press enter.
 
The Marketing Campaigns List page is displayed.
 
2. Click New Campaign.
 
3. Enter or select the required values in the fields. For more details, please refer to the following sections.
 
4. Once all the fields are filled out, click Save.
The marketing campaign is added to the list.
 
Note: You can update or view the marketing campaign details by clicking Edit/ View in the desired row.
 
 
Primary Information
The Primary Information section within the Marketing Campaigns form allows you to set up key details about the marketing campaign.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
ID
Unique identifier of the marketing campaign
TITLE
Name of the marketing campaigns
CATEGORY
Group to which this marketing campaign belongs
MANAGER
Individual responsible for overseeing the marketing campaign
START DATE
Date of commencing the marketing campaign
END DATE
Last date of the marketing campaign
BASE COST
Standard cost for the marketing campaign
TOTAL COST
Maximum cost for the marketing campaign
EXPECTED REVENUE
Projected income generated as a result of the campaign's efforts
URL
Link to an external site related to the campaign
DESCRIPTION
Detailed description of the marketing campaign
 
 
Related Information
The Related Information section within the Marketing Campaigns form lets you configure additional campaign details to enhance campaign tracking.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
VERTICAL
Focus area for the marketing campaign
PROMOTION CODE
Unique code to track specific campaign promotional efforts
ITEM
Netsuite product/service allowed in this marketing campaign
AUDIENCE DESCRIPTION
Description of the target audience intended to receive the campaign’s message
OFFER
Incentives available to encourage prospective volunteers to participate in the campaign
 
 
Events
The Events section allows you to set up the essential details related to the marketing campaigns. For more information, please refer to the following sections.
 
Email 0.00
The Email 0.00 section allows you to set up the marketing campaign details to be sent to the volunteers through email.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
INTERNAL ID 
Unique identifier for the campaign within the system
TARGET GROUP
Audience for the campaign
TEMPLATE
Predefined layout used for the campaign
TITLE
Name of the email
SUBSCRIPTION
Item eligible for subscription within this campaign
CHANNEL
Communication medium used within this campaign
COST
 
 
STATUS
Status of the email campaign
DATE
Scheduled date of this email
TIME
Scheduled time of this email
PROMOTION
Promotional program/item associated with this marketing campaign
CAMPAIGN CODE
Unique code for this marketing campaign
 
Lead Nurturing 0.00
The Lead Nurturing 0.00 section allows you to set up a marketing campaign via an alternative to traditional email blasts, focusing efforts on engaging leads who are genuinely interested in becoming volunteers.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
INTERNAL ID 
Unique identifier for the campaign within the system
TEMPLATE
Predefined layout used for the campaign
TITLE
Name of the campaign
SUBSCRIPTION
Item eligible for subscription within this campaign
CHANNEL
Communication medium used within this campaign
COST 
 
 
PROMOTION
Promotional program/item associated with this marketing campaigns
CAMPAIGN CODE
Unique code for this marketing campaign
 
Direct Mail 0.00
The Direct Mail 0.00 section allows you to set up the physical marketing campaign, such as letters, postcards, brochures, or catalogs, to be sent directly to a prospective volunteer's mailbox.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
INTERNAL ID 
Unique identifier for the campaign within the system
TARGET GROUP
Audience for the campaign
TEMPLATE
Predefined layout used for the campaign
TITLE
Name of the campaign
SUBSCRIPTION
Item eligible for subscription within this campaign
CHANNEL
Communication medium used within this campaign
COST
 
 
STATUS
Status of the marketing campaign
DATE
Scheduled date of this campaign
PROMOTION
Promotional program/item associated with this marketing campaign
CAMPAIGN CODE
Unique code for this marketing campaign
 
Other Events 0.00
The Other Events 0.00 section allows you to set up additional information related to the marketing campaign events.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
INTERNAL ID 
Unique identifier for the campaign within the system
TARGET GROUP
Audience for the campaign
TEMPLATE
Predefined layout used for the campaign
TITLE
Name of the campaign
SUBSCRIPTION
Item eligible for subscription within this campaign
CHANNEL
Communication medium used within this campaign
COST
 
 
STATUS
Status of the marketing campaign
DATE
Scheduled date of this campaign
PROMOTION
Promotional program/item associated with this marketing campaign
CAMPAIGN CODE
Unique code for this marketing campaign
 
Default Event
The Default Events section allows you to set up default event data related to the marketing campaign.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
INTERNAL ID 
Unique identifier for the campaign within the system
TARGET GROUP
Audience for the campaign
TEMPLATE
Predefined layout used for the campaign
TITLE
Name of the campaign
SUBSCRIPTION
Item eligible for subscription within this campaign
CHANNEL
Communication medium used within this campaign
COST
 
 
STATUS
Status of the marketing campaign
DATE
Scheduled date of this campaign
PROMOTION
Promotional program/item associated with this marketing campaign
CAMPAIGN CODE
Unique code for this marketing campaign
 
Communication
The Communication section allows you to configure the interaction channel used in the marketing campaign targeting volunteers
 
Keyword
The Keyword section allows the setting up of essential terms used in the marketing campaigns.
 
Please refer to the table below for field names and their descriptions.
Note: All the fields with an asterisk (*) are mandatory.
Field
Description
FAMILY
Category of related keywords for better organization
SEARCH ENGINE
Platform that utilizes the keywords for searching the related marketing campaign
KEYWORD
Important terms used in the marketing campaigns
 
System Information
The System Information section allows you to monitor and maintain workflow data.
 
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